Keeps the person’s life at the centre, asking whether people can live lives that remain recognisably their own.

Explores connection, belonging and the relationships that matter with staff, family, friends, peers and the wider community.

Looks at opportunities for purpose, interest, contribution and engagement that are meaningful to the individual.

Considers how people can be protected from avoidable harm while retaining rights, independence, agency and meaningful living.

Explores how the physical and sensory environment influences comfort, independence, identity, belonging and ordinary life.

Looks at how leadership shapes values, behaviour, openness, reflection, accountability and the organisation’s capacity to learn.

Considers whether systems help important knowledge, decisions and good practice travel reliably through the organisation.

Explores how organisations learn from experience, test change, understand impact and sustain what makes life better.